{"id":1983,"date":"2026-05-12T07:04:18","date_gmt":"2026-05-12T07:04:18","guid":{"rendered":"https:\/\/imarin.mkmp1.com.es\/imarinwp\/?page_id=1983"},"modified":"2026-05-14T11:09:57","modified_gmt":"2026-05-14T11:09:57","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/imarin.mkmp1.com.es\/imarinwp\/reembolso_devoluciones\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1983\" class=\"elementor elementor-1983\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d7c5741 e-flex e-con-boxed e-con e-parent\" data-id=\"3d7c5741\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3baf2c0b elementor-widget elementor-widget-text-editor\" data-id=\"3baf2c0b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"4\">En Break caf\u00e9, nuestro objetivo es que cada taza sea un momento de bienestar. Si algo no ha salido como esperabas, Macchi y nuestro equipo estamos aqu\u00ed para ayudarte.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_77 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Alternar tabla de contenidos\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/imarin.mkmp1.com.es\/imarinwp\/reembolso_devoluciones\/#1_Productos_perecederos_Cafe_en_grano_o_molido\" >1. Productos perecederos (Caf\u00e9 en grano o molido).<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/imarin.mkmp1.com.es\/imarinwp\/reembolso_devoluciones\/#2_Productos_no_perecederos_Tazas_metodos_de_extraccion_accesorios\" >2. Productos no perecederos (Tazas, m\u00e9todos de extracci\u00f3n, accesorios).<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/imarin.mkmp1.com.es\/imarinwp\/reembolso_devoluciones\/#3_Reembolsos\" >3. Reembolsos.<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/imarin.mkmp1.com.es\/imarinwp\/reembolso_devoluciones\/#4_%C2%BFNecesitas_ayuda\" >4. \u00bfNecesitas ayuda?.<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h1 data-path-to-node=\"5\"><span class=\"ez-toc-section\" id=\"1_Productos_perecederos_Cafe_en_grano_o_molido\"><\/span><b data-path-to-node=\"5\" data-index-in-node=\"0\">1. Productos perecederos (Caf\u00e9 en grano o molido).<\/b><span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p data-path-to-node=\"6\">Debido a la naturaleza alimentaria de nuestro caf\u00e9 de especialidad y para garantizar la m\u00e1xima frescura y seguridad, no aceptamos devoluciones de caf\u00e9 una vez que el paquete ha sido abierto o el sello de seguridad ha sido roto.<\/p>\n<ul data-path-to-node=\"7\">\n<li>\n<p data-path-to-node=\"7,0,0\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"0\">Si el producto llega da\u00f1ado:<\/b> Si tu paquete de caf\u00e9 llega roto o en mal estado debido al transporte, cont\u00e1ctanos en un plazo de 48 horas tras la recepci\u00f3n con una foto del da\u00f1o para enviarte una reposici\u00f3n sin coste.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,1,0\"><b data-path-to-node=\"7,1,0\" data-index-in-node=\"0\">Error en el pedido:<\/b> Si te enviamos un origen o molienda diferente al que pediste, nosotros nos encargaremos de enviarte el correcto de inmediato.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"8\"><span class=\"ez-toc-section\" id=\"2_Productos_no_perecederos_Tazas_metodos_de_extraccion_accesorios\"><\/span><b data-path-to-node=\"8\" data-index-in-node=\"0\">2. Productos no perecederos (Tazas, m\u00e9todos de extracci\u00f3n, accesorios).<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-path-to-node=\"9\">Si has comprado un accesorio y cambias de opini\u00f3n, tienes 14 d\u00edas naturales desde la recepci\u00f3n del pedido para solicitar una devoluci\u00f3n.<\/p>\n<ul data-path-to-node=\"10\">\n<li>\n<p data-path-to-node=\"10,0,0\"><b data-path-to-node=\"10,0,0\" data-index-in-node=\"0\">Condici\u00f3n:<\/b> El producto debe estar sin usar, en su embalaje original y en las mismas condiciones en que lo recibiste.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"10,1,0\"><b data-path-to-node=\"10,1,0\" data-index-in-node=\"0\">Gastos de env\u00edo:<\/b> Los gastos de env\u00edo para la devoluci\u00f3n de accesorios corren por cuenta del cliente, a menos que el producto sea defectuoso.<\/p>\n<\/li>\n<\/ul>\n<h3 data-path-to-node=\"11\"><span class=\"ez-toc-section\" id=\"3_Reembolsos\"><\/span><b data-path-to-node=\"11\" data-index-in-node=\"0\">3. Reembolsos.<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-path-to-node=\"12\">Una vez recibida e inspeccionada tu devoluci\u00f3n (en el caso de accesorios) o aprobada tu reclamaci\u00f3n (en el caso de caf\u00e9 da\u00f1ado):<\/p>\n<ol start=\"1\" data-path-to-node=\"13\">\n<li>\n<p data-path-to-node=\"13,0,0\">Te enviaremos un correo electr\u00f3nico notificando la aprobaci\u00f3n o rechazo de tu reembolso.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,1,0\">Si es aprobado, el reembolso se procesar\u00e1 autom\u00e1ticamente en tu tarjeta de cr\u00e9dito o m\u00e9todo de pago original en un plazo de 5 a 10 d\u00edas h\u00e1biles.<\/p>\n<\/li>\n<\/ol>\n<h4><span class=\"ez-toc-section\" id=\"4_%C2%BFNecesitas_ayuda\"><\/span><b data-path-to-node=\"14\" data-index-in-node=\"0\">4. \u00bfNecesitas ayuda?.<\/b><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p data-path-to-node=\"15\">Si tienes cualquier duda sobre tu pedido, escr\u00edbenos a nuestro apartado de contacto o por WhatsApp. \u00a1Queremos que tu experiencia de bienestar sea perfecta!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a9ef3e e-con-full e-flex e-con e-parent\" data-id=\"5a9ef3e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fdac44 elementor-widget elementor-widget-image\" data-id=\"4fdac44\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"755\" height=\"613\" src=\"https:\/\/imarin.mkmp1.com.es\/imarinwp\/wp-content\/uploads\/2026\/05\/5.png\" class=\"attachment-large size-large wp-image-2313\" alt=\"5\" srcset=\"https:\/\/imarin.mkmp1.com.es\/imarinwp\/wp-content\/uploads\/2026\/05\/5.png 755w, https:\/\/imarin.mkmp1.com.es\/imarinwp\/wp-content\/uploads\/2026\/05\/5-300x244.png 300w, https:\/\/imarin.mkmp1.com.es\/imarinwp\/wp-content\/uploads\/2026\/05\/5-600x487.png 600w\" sizes=\"(max-width: 755px) 100vw, 755px\" title=\"Pol\u00edtica de devoluciones y reembolsos\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>En Break caf\u00e9, nuestro objetivo es que cada taza sea un momento de bienestar. Si algo no ha salido como [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1983","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/imarin.mkmp1.com.es\/imarinwp\/wp-json\/wp\/v2\/pages\/1983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/imarin.mkmp1.com.es\/imarinwp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/imarin.mkmp1.com.es\/imarinwp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/imarin.mkmp1.com.es\/imarinwp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/imarin.mkmp1.com.es\/imarinwp\/wp-json\/wp\/v2\/comments?post=1983"}],"version-history":[{"count":4,"href":"https:\/\/imarin.mkmp1.com.es\/imarinwp\/wp-json\/wp\/v2\/pages\/1983\/revisions"}],"predecessor-version":[{"id":2316,"href":"https:\/\/imarin.mkmp1.com.es\/imarinwp\/wp-json\/wp\/v2\/pages\/1983\/revisions\/2316"}],"wp:attachment":[{"href":"https:\/\/imarin.mkmp1.com.es\/imarinwp\/wp-json\/wp\/v2\/media?parent=1983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}